ECommerce Business Analyst

  • Dubai
  • Insight Global

DAY TO DAY: Insight Global is seeking a skilled Business Analyst to join one of our client's teams. As a key member of the Business Analyst team, you will play a crucial role in enhancing our Customer Experience Platforms, including eCommerce and various sales/suppliers oriented digital solutions. In this role you will: Be responsible for analyzing, describing, and documenting digital solutions that grow eCommerce revenue, increase online customer engagement and online customer satisfaction Create, proofread, and edit functional, technical and end user documentation in a structured, clear, and concise manner to facilitate evolution and reuse Partner effectively with global data and digital factory and countries in Europe, North America, and Pacific to deliver an excellent digital customer experience