Service Technician Intern

  • Dubai
  • Zahrawi Group
Zahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, & Oman markets. The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories, & Analytical Industries.job BriefThe incumbent is accountable for providing customer service and technical support by delivering the highest level of End User service performance from Installation and in any critical 24/7 environment. job BriefThe incumbent is accountable for providing customer service and technical support by delivering the highest level of End User service performance from Installation and in any critical 24/7 environment.
ACCOUNTABILITIES
Preventive Maintenance:
Regular and timely plan preventive maintenance to meet Health Authority/Quality Control policies and regulations.
Ensure that all preventive maintenance is done for all machines
Installation of all the products trained on.
Arrange pre-installation requirements for free commitment or local supply of Instrument ordered.
Ensure that the machines are installed properly to avoid any issues with the customer
Machine Breakdowns:
Regular and timely corrective actions for breakdown calls
Arrange deliveries of spare parts received in stimulating time.
Selling and promotion of service contract for the different product handled
Develop a good customer relationship
Achieving the target revenue for the whole year.
Application:
Supporting the Lab Technicians with any application related work that is needed
Trainings:
Attendance of the training when scheduled / required.
Administrative:
Timely filling of the weekly report
To support service coordinator in the preparation of the Health Authority/Quality Control documents for new installations
To update the database of instruments.
Coordinating with Sales team regarding the technical information and pre installation site visit.
Any appropriate sales lead / info to be shared with Sale team. REQUIREMENTSInternship Period: 1- 2 monthsEducation: Bachelor’s degree / Diploma in Biomedical /Electronic/MechanicalJob Specific Skills: Servicing, Maintenance, Time ManagementCopyright Al-Zahrawi Medical Supplies Est 2019 All rights reserved #J-18808-Ljbffr