Guest Service Assistant

  • Dubai
  • Millennium Hotel Down Town

FEMALE CANDIDATE

Key Responsibilities:

  • Welcome executive Guests on arrival and assist them during their stay dealing efficiently with inquiries and any complaints
  • Process accurately check-ins and check-out
  • Ensure that all Guest supplies and amenities are offered and replenished to the required standards
  • Stay current with all hotel services as well as VIP requests and special events
  • Demonstrate a knowledge of external locations, attractions, and landmarks in the vicinity
  • Project a professional manner with an emphasis on hospitality and Guest service
  • Comply with Hotel security, fire regulations, and all health and safety legislation
  • Executive tasks as instructed by the Executive Lounge Supervisor or Manager

Qualifications :

  • Minimum degree or related diploma complete.
  • Previous 5* hotel experience in the restaurant is a plus.

Ability to commute/relocate:

  • Dubai: Reliably commute or planning to relocate before starting work (required)

Application Question(s): Experience :

  • hotel reception: 1 year (required)