Cargo Revenue Optimisation Manager

  • Dubai
  • The Emirates Group

Job Purpose: About the Role : Manage the capacity and revenue optimization aspects of SkyCargo Worldwide operations to ensure optimal utilization of cargo capacity on passenger, freighter aircrafts as well as road feeder services (RFS) and Interline Partners (OAL) to achieve optimal yield, revenue and profitability. With regional accountability in conjunction with the commercial regions the primary focus of the role is on network steering of the commercial mix in accordance with the revenue plan of a point of sale (POS) based on the network revenue optimization strategy.

What you will do :

  • Formulate data models and support the Revenue Optimization team to identify and utilise the available cargo capacity on passenger, freighter and road feeder services to achieve optimal yield, revenue and profitability.
  • Lead the implementation of revenue optimisation systems globally at shipment, flight and route levels for every passenger and freighter operations ensuring the revenue returns are in line with the tonnage and revenue objectives.
  • Develop and implement a dynamic pricing model as part of the CRO strategy and adjust capacity and Entry Conditions in a real time manner to improve revenue returns. Update The Regional Managers Commercial Operations and Pricing Managers on the actions taken on such flights and rectify inconsistencies or incorrect practices.
  • Identify and estimate opportunity selling and market demand on specific lanes and co-ordinate with passenger planning to recommend changes in the aircraft deployment plans at either fleet level or by tail numbers on specific routes, and on an adhoc basis by providing justifications and incremental revenue values in order to explore such opportunities to improve revenue numbers for SkyCargo.
  • Initiate freighter prognosis on a daily/weekly basis as part of the RO strategy and direct the RO teams and network stations in identifying the right traffic, density and O&D mix for the freighters in order to ensure route profitability of the rotation. Implement cost/contribution management techniques whilst recommending changes to the freighter operating plans on adhoc basis or for routing shipments via different gateways ensuring the bottom-line results are cash positive.
  • Analyse currency volatility, fluctuations in jet fuel price, and variations in our yields & YFTK in comparison to the revenue plans and take the lead in liaising with commercial teams and pricing to initiate price corrections to offset such variations that would impact SkyCargo revenue. Provide direction to Outstations in managing the capacity more pro-actively by changing traffic & destination mix, promoting high end commodities & similar value added shipments in order to generate incremental revenue during such periods of market volatility.
  • Steer the commercial mix and traffic flow as stipulated in the revenue plans for the various products and solutions from each POS and specific O&Ds by analysing capacity availability, traffic flows, seasonal variations, demand/supply equation, market dynamics, product segmentation etc. for the specific regions and coordinate with Commercial teams, Pricing & Cargo Managers to roll out strategies to steer volumes.
  • In coordination with Regional Commercial Managers and Global Accounts Manager, identify new and additional business opportunities on specific trade lanes based on the RFQs from Global Forwarders and allocate appropriate capacity to cater to such volumes on specific O&Ds for their quarterly, half-yearly or annual bids whilst ensuring no disruptions to our existing year-round traffic volumes.
  • Identify distribution options in the supply chain by coordinating with interline partners, road feeder services, code share and block space agreements and establish the supplemental capacity and direct teams to implement processes which offer integrated solutions to customers, thus adding value whilst maintaining the delivered as promised commitments.
  • Plan and direct the team in the proactive management of shipments that have been affected by disruptions or delays and identify solutions to ensure the affected shipments are recovered with mínimal inconvenience to our customers and without compromising our Deliver as Promised commitments.

Qualifications & Experience: This job might be for you if you have :

  • Degree or Honours (12 + 3 or equivalent)
  • 8+ years’ experience in capacity and revenue management at a supervisory/managerial level
  • Experience gained in an air/ cargo industry.

You'll have an edge if you possess :

  • High level of computer literacy
  • Good communication skills
  • Knowledge of cargo operations
  • Knowledge of airline capacity and revenue optimisation management
  • Knowledge of load control, weight and balance of aircraft, flight operational activities
  • Knowledge of airline operational systems
  • Demonstrable ability to lead a team

What Emirates can offer you?

  • A competitive salary, paid tax-free and reviewed ann