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Role Description
This is a full-time on-site role for an Information Technology Software Support at Planet Pharmacy LLC in Dubai, United Arab Emirates. The Information Technology Software Support will be responsible for providing technical support for the informatics systems used in the company's operations. They will be responsible for addressing system bugs and defects, maintaining the system uptime, resolving user queries, and performing upgrades as needed.
Qualifications
- Bachelor's degree or higher in Computer Science, IT, or related field
- 2+ years of relevant experience in software support, troubleshooting, and maintenance
- Strong experience in database management using Microsoft SQL Server and MySQL
- Good understanding of IT support tools, remote support, and system upgrades
- Demonstrated ability to handle multiple projects and prioritize accordingly
- Excellent communication and interpersonal skills, able to work collaboratively as part of cross-functional teams
Salary : AED5,000.00 - AED6,000.00 per month
Application Question(s):
- Do you possess experience working with SQL Server 2016 and newer versions?
- Have you acquired any expertise or background in software development?
Education :
- Bachelor's (required)
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