Sales Administration Supervisor

  • Dubai
  • Manpower Professional
A leading global company specialized in electronics is urgently seeking a Sales Administration Supervisor to support the company in attaining the monthly and annual targets.This role is instrumental in assuring focused and productive communication with new and existing clients, authorized distributors and agents.You will be required to respond to customer order related inquires and ensure customer satisfaction.This role is responsible for various kinds of administrative functions essential for everyday operation of the system / processes and fulfillment of the orders.Main DutiesManage day to day functions providing support to colleagues, assist in resolving issues, escalating matters appropriately• Providing sales and administrative support involving efficient and confidential handling of data.• Provide an important link between Sales and the client.• Good all-round administrative abilities, including a working knowledge of spreadsheets.• Sales order processing and processing all sales-related paperwork.• Tracking process from order to delivery to ensure that all is happening with estimated time frames and informing the client each step of the way.• Checking dispatch documentation and dealing with customer inquiries.• Monitor and flag poor performance of key accounts against sales targets and forecasts and initiate corrective action with Account Manager.• Updating the status of sales order in SAP.• Maintaining an efficient work environment.• Follow up with Customer and Finance department on the status of “Accounts Receivable” accounts and on any corrective action necessary to maintain sales and minimize bad debts.• Supporting Sales Companies with intercompany processes.
To be considered for this role, you must have the following skills and attributes:• At least 3 years experience in dealing with international business/trade, preferably within a sales support/administrative related capacity• Logistics and Order Processing experience• Excellent customer service skills, adaptable, highly organized with great attention to detail.• Polite, persuasive and professional communication.• Passionate, hard worker and well organized professional with power to prioritize and multi-task.• Should exert sound judgment, discretion and preserve confidentiality. • Ability to meet deadlines.• Good liaison with all other department members.• Able to work in a team.• Pay attention to detail.• Able to work independently.• Customer service and client management.• Understanding numeric data.• Being proactive and flexible.• Good all round communication.• Analytical and problem solving skills to handle the diverse problems created through handling direct customer accounts.• Working knowledge of international banking procedures and financial issues relating to money transfers and Letters of Credit etc.• Ability to work under pressure and within demanding time constraints.
About The Company
Manpower Professional, a division of Manpower Inc., offers comprehensive, expert recruitment services backed by award winning training, assessment and selection and outsourcing. Our extensive resources, world-class client list, and reputation attract a diverse group of talented candidates, with every level of education, skills and experience. Manpower Professional helps find and retain top people in IT, accounting, banking, finance, engineering, Sales and marketing.
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