Customer Service Executive Jobs In Dubai UAE 2023 | Majid Al Futtaim

  • Dubai
  • Majid Al Futtaim

Customer Service Executive Jobs In Dubai UAE 2023 | Majid Al Futtaim For More Top Organization Jobs Click Here Description: A Customer Service Specialist is a professional who is responsible for handling questions, comments and complaints regarding a particular business. Their ultimate goal is to provide positive customer experiences by enhancing relationships between them:/ Responsibilities:
Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers
Requirements:
Experience as a Customer Support Specialist or similar CS role Familiarity with our industry is a plus Experience using help desk software and remote support tools Understanding of how CRM systems work Excellent communication and problem-solving skills
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