Customer Success Manager Jobs In Dubai UAE | GMG

  • Dubai
  • Gmg
Customer Success Manager Jobs In Dubai UAE | GMG

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We are looking for a highly energetic Customer Success Manager. You will gain experience building trustful relationships with our customers on all levels, in a variety of industries and across a broad geographical area. Easygenerator provides an eLearning authoring software solution (SaaS). We offer an innovative environment where you will be stimulated to think creatively, have a huge impact on our fast-growing business and have some fun along the way!

Responsibilities:
  • Work in an international environment.
  • Successfully run Enterprise pilots with brands like Danone, Kellogg’s, and Electrolux. You’ll help them reach ambitious learning goals and, ultimately, ensure an Enterprise contract is put in place.
  • Objectively assess account health scores and proactively improve them to maximize customer retention.
  • Coordinate with our support and training department to drive appropriate levels of adoption to ensure and negotiate successful renewals.
Requirements:
  • Working in a fun & international environment surrounded by dedicated colleagues
  • The opportunity to make an impact from day one and grow within the company
  • The opportunity to work closely together with our Chief Revenue Officer, a former Google and Salesforce employee
  • Weekly lunches & monthly dinners
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