Consumer Business Support Unit Jobs In Dubai 2023 | Citigroup

  • Dubai
  • Citigroup
Consumer Business Support Unit Jobs In Dubai 2023 | Citigroup Responsibilities:
  • Conduct client profile reviews for customer accounts. Review all information and documentation ensuring compliance with local regulation and Citi standards. Update KYC forms and client profiles according to policy requirements before due dates.
  • Perform tasks related to transaction monitoring including collecting required information from clients.
  • Support enhancements emanating from any changes and updates to policies and standards, by undertaking gapping activities, socializing the changes etc.
  • Support process automation initiatives and timely implementation of new and enhanced policies and procedures.
  • Perform post execution quality reviews, data profiling and remediation reviews and assessment of controls. Assist with any adhoc review.
  • Update capacity plans and perform time and motion studies.
  • Perform procedural updates.
  • Process and publish daily MIS for the team and monthly reports.
Qualifications
  • Strong written and oral communication skills – Ability to interact and facilitate across diverse audiences, including Senior Management
  • Ability to support and obtain buy-in from others and lead by example of high performance
  • Relevant experience with similar responsibilities in a high volume, fast-paced environment and industry systems and platforms
  • Excellent time management skills
  • Strong analytical and problem solving skills
  • Basic project participation experience
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