Head of Enterprise Architecture

Oversee design, develop, test, integrate and implement solutions on Ultimus BPM, UiPath RPA, Outsystems LCAP, IBM Message Broker / IBM Integration Bus / IBM App Connect flows / MQ customizations / artefacts while ensuring that these integrations are functionally tested before going live.Facilitate in smooth deployment of object code and artefacts across different environments (Dev, UAT, Staging and Production).Provide technical guidance and support for all the environments.Support the initial implementation of new systems as well as integrations with BPM, RPA and Middleware (ESB) to follow up and resolve outstanding faults.Provide technical consultancy in own area of specialization as appropriate to support the project work of others.Provide ongoing systems support in own area of specialization as appropriate to support business operations.Define detailed technical/systems/service solutions to meet user requirements as defined in Systems Specifications or business requirement specification.Liaise with third-party/in-house developers/service providers to ensure that deliverables are completed within time and specification.Plan and manage BPM, RPA, LCAP and Middleware (ESB) and other enterprise systems / applications and ensure that solutions work correctly and meet the specification.Should have a good knowledge on licenses metrics of IBM and Red Hat.Investigate and resolve complex user problems in order to minimise disruption to operational activity.Contribute to the implementation of new/changed systems to meet user requirements, time constraints and service standards.Evaluate and make recommendations on off-the-shelf packages, products or services.Document changes to systems and produce technical documentation for new solutions.Ensure new developments technically interface successfully with existing systems using the optimum methodsImplement security procedures and highlight security issues for action by the security team.Liaise with users to ensure service levels are delivered, identify issues and maintain communication.Liaise with vendors to monitor service delivery, resolve problems and highlight issues for action.Act as Duty Manager in order to resolve service issues/faults or escalate as appropriateProvide the detailed system technical documentation to high standards of quality and accuracy. Disclaimer: Drjobs.ae
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