.. Recommended Minimum Requirements Gentleness Adaptability Communication Initiative Curiosity Flexibility Competitiveness Agility Additional information You will find that teamwork at the company can help you grow with world-class training, as well as our education programs and the opportunities they offer .. read more
Team Leader| Concentrix Abu Dhabi We understand customers better than anyone else can. Within billions of data-points, our engineers find and harness the insight to craft experiences that touch hearts and move markets. We believe in creating experiences that go beyond Wow; combining human talent with artificial intelligence to design, build and run truly integrated customer journeys, at scale, across the entire enterprise. As a Contact Centre Team Leader, you’ll lead, motivate and support a team of 15+ contact center advisors, ensuring that great customer service and support is delivered. You and your team will provide key support to our client/s. You will coach, support and develop your team, build their abilities and drive continuous improvement through the adoption of identified best practice. Team Leader | Concentrix Abu Dhabi | Apply Now You have 3+ years of experience in Customer Service including 1.5+ years of proven track record of exceeding metrics and leading individuals to success within a BPO setting. A bilingual English (B2+ level) and native Arabic speaker. Strong communication and interpersonal skills. Graduate preferred in any stream and above. A combination of education and experience may be substituted and/or considered in lieu of the bachelor’s degree. You infuse joy and humor wherever possible, making work genuinely fun for yourself and those around you. Analytical, efficient and thorough. Proficiency with technology, especially computers, software applications, and phone systems. Don’t miss out on this exciting opportunity – apply now at dubaiofferz.com
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