Events Administrator

  • Ras al-Khaimah
  • Ihg Hotels E Resorts

Liaising with internal and external clients to build accurate events bookings Delivering exceptional service standards in-person, on email and over the phone Establishing client requirements to effectively facilitate their needs Responding to meeting & events enquiries and upselling to maximise sales, occupancy and revenue Accurately logging all enquiries in the sales and catering system – compiling accurate function sheets and regular reports for the Operations Team Prepare Banquet Event Orders and Group Instruction Sheets for resort internal and external stakeholders in a timely manner Prepare proforma invoices, proposals, contracts for group and event leads Accurately manage the inventory of hotel meeting room and ballroom availability Manage department’s administration needs, including payroll, training calendar, and all other support functions Cooperate with other departments in the hotel, particularly Reservations, M&E and the Banqueting Department, to create an exceptional Guest experience and build strong relations

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