.. Please observe carefully on the job application page how the resume is sent. p> The content of jobs found on our site are especially the responsibility of advertisers. about the selection process. We are just a channel to broadcast the same. We do not charge applicants to apply for jobs and we do not .. read more
Contract Duration – 12 Months Renewable Contract
Payroll Company – Raqmiyat
Notice Period – Immediate to 30 Days.
Job Description
- Minimum of 5 years of IP telephony / voice experience
- Design, deploy, and maintain Cisco Unified Communications solutions, including Cisco Unified Communications Manager (CUCM), Unity Connection, Cisco Unified Contact Center Express (UCCX), Expressway Core, Expressway Edge and other collaboration applications.
- Configure and troubleshoot Cisco IP telephony components, gateways, and endpoints.
- Investigate and resolve complex telephone and voice network issues in a timely manner.
- Plan and execute upgrades of Cisco Unified Communications software and hardware components such as CISCO BE7K and Cisco IP Phones.
- Lead migration projects to transition from legacy telephony systems to Cisco UC solutions.
- Create and maintain comprehensive documentation for telephony configurations, procedures, and troubleshooting guides.
- Develop and maintain accurate Telephony flow diagrams and schematics.
- Collaborate with cross-functional teams, including network engineers, system administrators, and security professionals, to ensure seamless integration of telephony solutions.
- Provide technical guidance and support to other IT staff as needed.
- Implement and maintain security best practices for voice and telephony systems.
- Stay current with industry trends and security vulnerabilities related to Cisco collaboration technologies.
- Provide training to end-users and IT staff on the use and maintenance of telephony systems.
- Offer tier-3 support for telephony / voice – related issues.
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